These Terms & Conditions govern the use of rigidmaster.co.uk and the purchase of products from Rigid Master. By accessing our site or placing an order, you agree to these terms.
1. Use of Website
- Content is for general and commercial use only.
- Unauthorized use of our content, images, or trademarks is prohibited.
2. Orders & Payments
- Orders are subject to acceptance and availability.
- Prices are displayed in USD (or local currency, where applicable) and may change without notice.
- Payments must be made securely via the methods offered at checkout.
3. Shipping & Delivery
- We ship globally. Delivery times vary based on location.
- Customs duties, import taxes, or local charges are the buyer’s responsibility.
- Rigid Master is not liable for delays caused by courier, customs, or external events.
4. Returns & Refunds
- Custom-made/printed packaging boxes are non-refundable once confirmed.
- If you receive a damaged or defective product, notify us within 7 days of delivery with proof (photos/videos).
- Refunds, if approved, will be issued through the original payment method.
5. Intellectual Property
- All designs, images, content, and materials on rigidmaster.co.uk are owned by Rigid Master.
- Copying, reproduction, or resale without permission is strictly prohibited.
6. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages related to the use of our website or products.
- Our liability is limited only to the value of the purchased product.
7. User Responsibilities
- You agree not to misuse the website (fraud, hacking, or illegal activities).
- You are responsible for ensuring the accuracy of your order details.
8. Governing Law
These Terms are governed by international e-commerce laws and applicable local laws of the customer’s jurisdiction. Any disputes shall be resolved under the governing laws of the customer’s country of residence or our principal place of business.
9. Contact Information
For any inquiries regarding Terms & Conditions, email us at info@rigidmaster.co.uk